Privacy Policy

At MyAudioJournal, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our journaling services.

1. Information We Collect

Provided Information: When you create an account, we collect your name, email address, and any additional personal details you provide, such as your location or birthday. We also gather information you submit through feedback forms or support requests.

Device Data: We record your IP address, browser type, operating system, and device type (e.g., desktop, mobile, or tablet) when you access our services.

Cookies and Tracking: We use cookies and similar technologies to enhance site functionality and user experience. You can manage these through your browser settings.

Usage Analytics: To improve our services, we analyze how you and other users interact with our site using third-party analytics tools.

2. How We Use Your Information

The collected data helps us:

  • Provide, maintain, and continually enhance the MyAudioJournal service.
  • Communicate with you regarding orders, invoices, updates, security alerts, and administrative messages.
  • Understand usage patterns and optimize the user experience.
  • Protect against potential misuse, unauthorized access, or fraudulent activities on our platform.

3. Information We Do Not Share

Private Entries: Your journal entries, recordings, and transcriptions remain absolutely private within your account. We use secure AI models to process this content locally, without sending it for training purposes or sharing it with third parties.

Search History: Any searches you perform within the MyAudioJournal platform are kept confidential.

Personal Inquiries: Questions or prompts you provide to your journal entries are never shared or used for any purpose beyond enhancing your personal journaling experience.

4. Information We Share4. Information We Share

Service Providers: We may share necessary information with trusted third-party companies that provide hosting, customer support, analytics, and marketing services to help us operate and improve MyAudioJournal. Examples include our cloud hosting provider, email marketing platform, and customer relationship management system.

Legal Obligations: We may disclose your information if required by law, such as in response to valid legal processes like court orders or government requests, or to prevent harm or illegal activities.

5. Data Protection

We are committed to protecting your data through a combination of technical safeguards like encryption, access controls, and secure storage, as well as administrative measures such as employee training and regular security audits.

6. Your Rights

Under applicable data protection laws (e.g., GDPR, CCPA), you may have the right to access, correct, or delete your personal data, or restrict its processing. You also have the right to object to the processing of your personal data. Please contact us to make such requests.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. If we make material changes, we will notify you via email or an in-app notification before the changes take effect.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at: hello@myaudiojournal.com